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Swisslog Launches New Delivery Manager Service through the Enterprise Software Portal

Intelligent tracking application supports chain-of-custody initiatives by combining technology and workflow to track materials throughout the hospital

30 November 2016

Swisslog Healthcare announces the launch of Delivery Manager, an intelligent tracking application that provides a single point of control, accountability and traceability for patient order delivery in acute care hospitals.

“Maintaining control of the medication distribution process in hospitals is a critical piece of ensuring chain-of-custody,” explains Stephan Sonderegger, CEO of Swisslog Healthcare. “With Delivery Manager, pharmacy and nursing can track movement of materials from the time the order is received by the pharmacy to the time it is delivered to its intended destination.”

This application communicates directly with Swisslog TransLogic® Pneumatic Tube Systems (PTS) through RFID technology – instantly updating the status of any order being sent through the tube system. Unlike other PTS content tracking solutions, the Delivery Manager service extends outside of the tubes to include other manual and automated transportation methods, such as mobile robots. At ASHP the company will demonstrate integration between Delivery Manager and the Relay autonomous delivery robot by Savioke, Inc. Swisslog and Savioke are working together to develop mobile robotic solutions for hospitals to enable automated delivery of medications, lab samples and other patient-critical items.

Delivery Manager is a service that Swisslog clients subscribe to through the company’s Enterprise Software Portal. Built on a proven platform with more than 275 installations worldwide, the portal extends beyond managing any single piece of hardware to create connections across the entire hospital supply chain. In addition to Delivery Manager, Swisslog clients also can subscribe to Pharmacy Inventory Manager and Warehouse Manager through the portal.

“The service economy is transforming buyer expectations, putting a premium on convenience and a seamless user experience,” explains Sonderegger. “At Swisslog, we’re changing the way we do business by simplifying our delivery model and unifying disparate software programs. That means better connectivity throughout the healthcare supply chain, ultimately leading to better patient care delivery.”

With automation systems in over 3,000 hospitals worldwide, Swisslog has the ability to positively impact a large number of health systems through these advances. Earlier this year, the company announced the development of a new enterprise software hub at their North American headquarters in Denver, Colorado.

Swisslog will demonstrate Delivery Manager for the first time inside its booth at the American Society of Health-System Pharmacy (ASHP) Midyear Clinical Meeting in Las Vegas, Nevada, December 4-8, 2016. To learn more about Delivery Manager and the other applications within the Enterprise Software Portal, visit

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