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Swisslog Healthcare and Savioke Introduce a New Fully Autonomous Service Robot (ASR) to the Healthcare Industry

Relay® Robot Provides Hospitals with Significant Labor Efficiencies and Improved Patient Outcomes

8 October 2018

Swisslog Healthcare, in conjunction with robotic pioneer, Savioke, Inc., announces the full market launch of Relay robot, a new Autonomous Service Robot (ASR) for deployment in healthcare settings. Initially deployed for pharmacy and laboratory pick-up and delivery, the Relay robot helps hospitals optimize labor productivity.

“Today’s healthcare environment challenges nurses, lab techs, and pharmacists to decide how they spend their valuable time,” says Cory Kwarta, North America President, Swisslog Healthcare. “The Relay ASR is an advanced delivery technology helping hospitals optimize labor productivity and more effectively allocate resources to ensure patients get the care they need when they need it.”

The Relay robot safely and reliably transports items throughout the hospital; freeing up nurses, pharmacists, lab techs, and other skilled workers to focus on more valuable work and patient care. Able to operate elevators, doors and navigate in busy public corridors, Relay delivers medicines, blood, lab specimens, snacks and documents safely and reliably 24 hours a day.

Several hospitals in the US and Europe have contracted with Swisslog Healthcare to deploy Relay robots to improve lab and pharmacy workflow. Hutchinson Health, in Minnesota, deployed Relay in May to deliver blood and specimens between the central laboratories and adjoining clinics and is already seeing significant skilled labor savings each day.

“After four years providing service in the hospitality industry, we are thrilled to see Relay doing such important work in the healthcare space,” says Steve Cousins, Founder & CEO, Savioke, Inc. “With many hospitals already short staffed, Relay can handle the tasks that typically take skilled healthcare workers away from their primary, critical responsibility of caring for or serving patients.”

Interested persons working in the pharmacy field, hospital operations, or hospital engineering and construction can meet Relay and talk with the Swisslog Healthcare solutions team at the American Pharmacists Association Joint Federal Pharmacy Seminar October 21-24 in Kansas City, MO and the American Society of Health-System Pharmacists (ASHP) show December 2-6 in Anaheim, CA.

Swisslog Healthcare, located in Broomfield, CO, is a leading provider of medication management and automated material transport to hospitals and health systems. Savioke, located in San Jose, CA, pioneered service robots operating safely, securely, and reliably in human environments. The two companies have combined strengths to create a new category of robots uniquely designed for improving workflow in healthcare settings. Relay robot is proudly built in the USA.


About Savioke, Inc.

Savioke develops and deploys autonomous indoor robots that work in dynamic public environments to improve people’s lives. The company’s flagship product, Relay, is a friendly, helpful, and sophisticated delivery robot. Able to operate elevators, Relay is the first indoor delivery robot that works autonomously alongside people in busy public environments such as hospitals and hotels.

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