Technology Services Industry Association (TSIA) Appoints Swisslog to Healthcare & Healthcare IT Advisory Board

Swisslog Healthcare reinforces its commitment to customer service and satisfaction through its TSIA membership and by actively participating in its Advisory Board.

September 20, 2016

The Technology Services Industry Association (TSIA), a leading professional association of the technology services industry, has appointed Swisslog Healthcare’s Vice President of Field Operations - Roy Dockery - to its Healthcare & Healthcare IT Advisory Board. TSIA Advisory Boards work to strengthen disciplines within the technology service industry and define important industry issues, trends and opportunities. This appointment comes at a time when Swisslog Healthcare is broadening its customer service and support capabilities through the addition of a dedicated Customer Success team and expanded Customer Operations. The market leader is healthcare automated transport solutions, Swisslog joined TSIA to promote leadership throughout its service organizations.

“As a thought leader in the healthcare industry, it’s important for Swisslog to have access to a broad set of industry and customer data,” notes Dockery. “TSIA gives us the opportunity to engage in research and trend analysis for healthcare and to ensure that our performance metrics are aligned with the future of healthcare.” Swisslog is committed to delivering healthcare solutions that increase efficiency, improve patient outcomes and enhance the quality of patient care. This opportunity to serve on the TSIA Advisory Board will help Swisslog Healthcare lead change for better care in forward-thinking health systems.

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