Senior Technical Writer

March 21, 2021

The Senior Technical Writer researches, organizes, authors, edits, maintains, and publishes end-user documentation for internal and external audiences. Additionally, this person collaborates with internal teams to obtain an in-depth understanding of the product and the documentation requirements based on audience and task analysis. The Senior Technical Writer is responsible for applying documentation principles, strategies, and industry best practices to produce high-quality documentation.

Short Facts

  • Westminster, CO
    Westminster, CO, USA
  • Engineering
    Engineering
  • Regular/ Permanent/ Full-time
    Regular/ Permanent/ Full-time

Your collaboration

  • Must be internally motivated and able to research solutions to challenges even when they are not readily available
  • Must be able to work on a wide variety of high-priority tasks simultaneously and independently.
  • Must be able to create clarity out of ambiguity
  • Must be able to think outside the box and exhibit flexibility when developing work products
  • Must follow defined standards and conventions, templates, style guidelines.
  • Write and edit system or architectural-level, highly technical documentation including specifications, maintenance guides, release notes, interface specifications, and system configuration guides.
  • Performs production activities to produce various output formats
  • Collaborates with management personnel outside the organization (project managers, product owners, scrum masters, customer success managers, etc.) to coordinate projects and deliverables.
  • Coordinates translation/localization efforts for customer-facing product documentation.
  • Creates and/or relies on instructions and pre-established guidelines to perform the functions of the job.
  • Ability to write to different audiences – customer, system engineers, developers, etc.
  • Ability to consult with subject matter experts to obtain information required to complete assigned deliverables.
  • Performs other duties, as assigned.

Your competence

  • Bachelor’s degree in English and/or 7+ years of experience in a related functional area
  • Advanced experience writing technical documentation and web authoring MadCap Flare, MadCap Central, Confluence Wiki, etc.
  • Excellent communicator – both written and verbal
  • Must be able to work independently and in teams
  • Must be able to create consensus
  • Must be a team player
Desirable but not Essential:
  • Experience writing highly technical software applications documentation, preferably in the healthcare or medical domain

Clarity on your path

At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.

Modern Work Environment
Wellbeing Initiatives
Retirement Plans
Grow with Us!
Insurances

Our commitment

We use automation to make a difference in hospitals and healthcare facilities. 1,200 dedicated employees in more than 3,500 facilities around the world are already relieving the burden on staff and giving them more time for patient care activities. With the latest technologies in the field of medication management, we are taking responsibility for shaping tomorrow's healthcare system to improve patient care and increase medication safety.

Equal opportunity employer

Swisslog is an EEO Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity

Swisslog’s FMLA policy can be found at:
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at jobs.healthcare.us@swisslog.com.

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