Solutions for medium-sized pharmacies
Customers are increasingly visiting pharmacies to obtain sound advice on health issues. They trust in the expertise of the pharmacists and see them as a key function in the therapy of minor illnesses, but also in giving them orientation concerning the large amount of information available.
Pharmacists are thus gradually taking over functions that other health care institutions have previously served.
This allows pharmacies to reposition themselves in a difficult market environment, which is increasingly being taken over by e-commerce. Using the pharmacist's key asset - human knowledge.
However, this also requires a restructuring of work processes and the pharmacy set-up to enable the pharmacy to make the transition from dispensing medication to becoming a centre of healthcare services.
Your individual pharmacy setup
We are convinced that automation should not be at the heart of spatial planning when a pharmacy is restructured. Instead, pharmacy robots should be used in a way that enables new concepts and supports the pharmacy flexibly in future adaptations.
From the customer's point of view, two factors are elementary for a credible positioning as a Health Service Center:
- Time that the pharmacist spends with them personally
- Room that allows sensitive issues to be addressed.
Pharmacy robots in combination with a device independent easy-to-use software that manages storage and stock levels and facilitates ordering processes free up pharmacists' time.
The Open Pharmacy concept for medium-sized pharmacies also includes a technical feature that increases the space on the sales floor in favour of separate consultation points. The storage and dispensing robots can be delocalized and placed in storage rooms, even on different floors. Transport solutions enable the products to be delivered quickly and reliably to the respective consultation station.
The safety function of the previous pharmacy counter becomes obsolete, allowing maximum freedom in interior design.
Learn more about pharmacy solutions by Swisslog Healthcare and Pharmony