Solutions for medium-sized pharmacies
Customers are increasingly visiting pharmacies to obtain sound advice on health issues. They trust in the expertise of the pharmacists and see them as a key function in the therapy of minor illnesses, but also in giving them orientation concerning the large amount of information available.
Pharmacists are thus gradually taking over functions that other health care institutions have previously served. This allows pharmacies to reposition themselves in a difficult market environment, which is increasingly being taken over by e-commerce. Using the pharmacist's key asset - human knowledge.
However, this also requires a restructuring of work processes and the pharmacy set-up to enable the pharmacy to make the transition from dispensing medication to becoming a centre of healthcare services.