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Inside Sales Manager

Location: Westminster, CO

June 26, 2024

The ideal candidate will have a proven track record in managing inside sales representatives, driving renewals, promoting new product business, and spearheading business development initiatives as well as ensuring accurate and effective data management. This role requires a strategic thinker with excellent leadership skills and the ability to drive results through effective team management, innovative sales strategies and a collaborative approach to working with various departments across the organization.

Short Facts

  • Broomfield, CO
    Broomfield, CO, United States of America
  • Sales
    Sales
  • Permanent Position
    Permanent Position

Your collaboration

  • Lead, manage, and mentor a team of inside sales and Business Development reps to achieve and exceed sales targets.
  • Develop KPIs to monitor and analyze performance of the Inside Sales team & the Business Development team in support of the Medication Management and TransLogic business lines in order to identify areas of improvement and opportunities for growth.
  • Develop and execute sales strategies for renewals, new product sales, and business development.
  • Coordinate with the marketing team to design and execute effective lead generation campaigns.
  • Utilize CRM systems to track sales activities, pipeline status, and customer interactions.
  • Build and maintain strong relationships with key customers to ensure high levels of customer satisfaction and loyalty and drive that behavior with the team members as well.
  • Address customer inquiries, resolve issues, and provide timely solutions to enhance customer experience.
  • Work closely with other customer facing teams to ensure seamless onboarding and ongoing support for new and existing customers.
  • Develop and implement training programs to enhance the skills and productivity of team members.
  • Coordinate with the Master Data Administrator on the Marketing team to ensure accurate and timely data entry and maintenance as well as data integrity and accuracy in our CRM and ERP systems as it relates to customer data.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Foster a positive and motivating work environment, encouraging teamwork and collaboration.
  • Prepare and present quarterly results on inside sales activities related to bookings, lead generation, KPIs and quote opportunities.
  • Work with the product development team to understand new product offerings and communicate feedback from the sales team and customers.
  • Partner with the finance department to align sales forecasts and budgets, and to ensure accurate reporting and analysis of sales performance.
  • Perform other duties as assigned.

Your competence


  • Bachelor’s degree in business related field
  • 7+ years of sales or inside sales experience.
  • 4+ years of sales management/team leadership experience.
  • Sales coaching and strong relationship building skills.
  • Possesses excellent oral communication/interpersonal skills.
  • Ability to develop and grow customer relationships to secure future and recurring business.
  • Must be able to drive sales growth and achieve team goals.
  • Excellent analytics and metrics dashboard performance reporting capabilities
  • Experience using SAP and a Customer Relationship Management (SF.com) system.
  • Computer proficient in Microsoft software applications (Word, Excel, PowerPoint) and proficiency with Sales Automation tools.
Salary range for this position is $84,000 - $100,000, plus bonus. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).

Clarity on your path

At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.

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Our commitment

We use automation to make a difference in hospitals and healthcare facilities. 1,200 dedicated employees in more than 3,500 facilities around the world are already relieving the burden on staff and giving them more time for patient care activities. With the latest technologies in the field of medication management, we are taking responsibility for shaping tomorrow's healthcare system to improve patient care and increase medication safety.

Equal Opportunity Employer

Swisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law.

Swisslog’s FMLA policy can be found at:
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at jobs.healthcare.us@swisslog-healthcare.com.

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