The Systems Engineer’s primary responsibility is for the software server infrastructure needed to support customer projects and systems. The Systems Engineer is the lead technical resource for Swisslog Healthcare software implementations. This includes server deployment and configuration, and the installation and testing of all interfaces. Your integration responsibilities include software integration with automation hardware and data integration with customer’s third-party systems. Project assignments can vary from server migrations and interface modifications to the integration with new automation systems.

The Systems Engineer works closely with the Realization team, customers, and third-party software vendors. The Systems Engineer works collaboratively with the Site Installation Manager on the connectivity of automation hardware to the software infrastructure. Systems Engineers are also responsible for aiding the Customer Care and Software Support organization as required.

Your collaboration

Software systems, integration, and IT subject matter expert for all project realization activities. Advises the customer’s teams on the required server software infrastructure needed for the successful implementation of Swisslog Healthcare Solutions.
Responsible for the installation and integration tasks associated with projects- including internal systems integration and interfaces with customer’s third-party systems.
Deploys software updates and upgrades to customer systems as required.
Collaborates with Project Managers, Site Installation Managers, and the implementation team to complete the interface and connectivity between automation hardware and the server infrastructure.
Leads the installation and development of label programming, following best practices
Assists the VP, Realization with effort estimates and scope of work definitions necessary for special projects.
Collaborates extensively with the technical product teams/Technology Centers to develop deployment and software best practices.
Performs other duties, as assigned.

Your competence

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent technical training.
Excellent troubleshooting and reverse engineering skills- in IT, but a passion for problem-solving more generally.
3 years of experience with:

Familiarity with healthcare interfaces, or equivalent industry standard interfaces (HL7 )
Ability to travel within the US and Canada, as required for team collaboration and the support of customer projects (10-15%)

Desirable, but not Essential:

Experience with:

Basic integration engine skills; NextGen Connect or other integration engines.

Clarity on your path

At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.

Our commitment

We use automation to make a difference in hospitals and healthcare facilities. 1,200 dedicated employees in more than 3,500 facilities around the world are already relieving the burden on staff and giving them more time for patient care activities. With the latest technologies in the field of medication management, we are taking responsibility for shaping tomorrow's healthcare system to improve patient care and increase medication safety.

Equal Opportunity Employer

Swisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law.

Swisslog’s FMLA policy can be found at:
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at jobs.healthcare.us@swisslog.com.