COVID-19 Hand Washing

COVID-19 Customer Communications

Below, please find our latest information and updates for Swisslog Healthcare customers. Information is sorted so the most recent is at the top of the list.

Tell us how we should engage with your facility:
Customers are encouraged to direct all bulletins, memos, and requirements documents to alerts.healthcare.us@swisslog.com. This email box is being actively monitored. Our field service engineers are continuously updated with information about customer protocols as we learn of it. 


What you should do if an issue arises:
This email address does not replace normal channels of communication with our Customer Care Center in the event a technical issue arises with one of our products or solutions. Customers should continue to utilize the phone number 800.396.9666 should hospital equipment present an issue that can’t be resolved.

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